The Otsuka group has been, and continues to be, supported by many stakeholders, including consumers, patients, healthcare professionals, business collaborators, and local communities.
Based on the understanding that collaboration with stakeholders is essential to fulfilling our corporate social responsibility, we aim to build relationships of trust with our stakeholders by enhancing various channels of communication.
Stakeholders | Approach | Main Responsibilities and Issues |
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Patients, Consumers, and Healthcare Professionals |
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Employees |
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Collaborators |
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Investors and Shareholders |
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Local Communities and Society |
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Examples of Engagement
Reflecting Stakeholders’ Views in Company Activities
Customer-facing departments of Otsuka group companies receive a broad variety of feedback from patients, healthcare professionals, and consumers, and we make sure that feedback is shared appropriately with the relevant departments. We also strive to share this feedback throughout the value chain with the right executives and departments, so that it can be properly reflected in our company activities.
